Returns & Exchanges

Return Policy

Our goal is for our customers to enjoy their online experience and we will do everything we can to be sure you are 100% satisfied.

  • We welcome a return within 10 days.
  • We welcome a return after the 10 days for a in store credit up to 15 days of purchase.
  • All sale items up to 50% off may be exchanged or receive a instore credit up to 15 days of purchase.
  • All sale items 50% off or more is FINAL.
  • Sale items without a receipt, you will receive last sale price.
  • ALL returns must have a receipt, tags attached, and unworn.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Customers are responsible for all return shipping costs.
  • To complete your return, we require a receipt sent back with your purchase.
  • Please do not send your purchase back prior to enquiring for return authorization.
  • We will send you an email to notify you that we have received your returned item. Once your return is inspected, we will notify you of the approval or rejection of your refund.
  • Once you are approved, your refund will be processed. The same credit card as your original method of payment will automatically be applied within a certain amount of days.
  • We are not responsible for wrongfully entered shipping addresses.
  • If a error has been made please contact us immediately.
  • Shipping is non refundable.


Please contact main_street@shaw.ca for any shipping or returns questions, or send us a quick message below.